We are often complimented on how well our team work together. We have compassion and empathy with each other and this spreads to our patients as well. Our love, commitment and passion for our patients are reflected in their testimonials:
Hi Anne-Marie… Please would you pass this on to everyone…
I started my day feeling so very low and it all changed when I came in today and every other day before. God has blessed you with compassion, patience, outer and inner beauty. You have the humbling ability to make everyone you meet feel special and important. Your beautiful energy is infectious. Thank you for sharing it with me.
Thank you to all the staff for your warmth and love. You are all truly blessed with God’s love. I am so thankful that I have crossed paths with each of you and shared in even just a small, but powerful measure of your spiritual beauty.
Dr Pretorius, I thank you for your commitment and sensitivity. You are a shining example of patient centred leadership, with strong strategic and business process alignment. I marvelled at this from the start of my being your patient because your values shine through in the commitment you demonstrate to all your patients, ALL THE TIME. God has blessed you with a purpose driven life. Thank you all for sharing it with me, even more so during this challenging time. Your collective love and sincerity blesses me.
To all of you…Keep being who you are. God is smiling…
Regards and love…Yes love…To all of you.
Director: Organisational Performance
As a facilitator in a training environment I have always used Dr Pretorius and his team as a leading example of how a service provider should treat their customers. In all the nearly three years my daughter has been a patient at this practice we have always been treated like family. We have never experienced the kind of service where the customer is truly treated like a king as the staff is always friendly, helpful and very professional. I always highly recommend Dr Pretorius and his team to any person / parent needing orthodontic treatment to this practice. Thank you for the years of wonderful service you and your team provided, adding your personal touch each time we visited you. You also have the tastiest hot chocolate.
The Godley Family
Dear Dr Pretorius,
Sorry for writing to you this late after Naana’s final review in May. Anyway, it is better late than never.
I just want so say thank you for the treatment you rendered to Naana whilst she was at Monash, South Africa. The treatment has indeed changed her smile and her life! May the good Lord richly bless you abundantly and give you long life so that you continue with you wonderful work.
Chilufya Mbalashi, Naana’s mother.
‘n Baie groot dankie aan Dr Lourens en julle, sy hele span mooie mense dat ek die afgelope twee-en-twintig maande bevoorreg was om sulke goeie behandeling en vriendelikheid te kon geniet en vandag met ‘n mooi nuwe mond daar kon uitloop.
Dit gaan lekker wees om nog ‘n klompie maande by julle betrokke te wees vir die retensiefase.
Me Lizenda de Klerk
Namens Chetane wil ons u bedank vir die byna ongelooflike insette vir haar matriekafskeid.
Sy het werklik soos ‘n feëprinses gelyk – en gevoel!
Baie dankie vir die fyn detail waaraan u aandag gegee het.
Ons het agtergekom hoeveel kommunikasie daar was. U tyd en omgee word baie opreg waardeer.
Ons kan maar net vra dat u ryklik geseën sal wees op grond van die belofte in Spreuke 19:17. “Om na ‘n arm mens om te sien, is ‘n lening aan die Here. Hy sal jou daarvoor vergoed”.
Nogmaals baie dankie.
Mnr G.A. Koekemoer (Hoof, Hoërskool Bastion)